Welcome! Please apply if you see a position that gets you excited. We are looking to grow our team and expand our fun, innovative, and collaborative culture.

Client Success Manager

Denver, CO

The Role

As a Client Success Manager (CSM) at ShowLabs, you will be the primary client contact throughout the entire project lifecycle—from onboarding and production to delivery, retention, and renewal.

This role requires expertise in client relationship management, creative project coordination, data management, and client resolution, ensuring seamless stakeholder collaboration for successful project execution. The ideal candidate has a keen eye for detail, a deep understanding of eCommerce content production workflows, and strong problem-solving skills to manage and resolve client concerns, fostering long-term partnerships effectively.

You will work cross-functionally with sales, account management, creative, production, and post-production teams. You will be a key liaison between clients and internal teams to ensure alignment, efficiency, and high-quality content delivery.

Role Objectives

Client Engagement & Project Management

  • Serve as the main point of contact for clients, ensuring a seamless experience across all lifecycle stages (onboarding, production, delivery, and renewals).
  • Collaborate with clients to develop a project charter, production guidelines, and creative guidelines, ensuring alignment on objectives and execution. Oversee forecasting, project budgets, and resource allocation to drive efficiency, maintain profitability, and ensure seamless project delivery.
  • Act as the client’s advocate, proactively addressing needs and resolving challenges to maintain strong client relationships.

Production & Content Oversight

  • Work closely with internal creative and production teams to ensure content is produced according to client expectations, brand standards, and platform specifications.
  • Review and critique photo, video, and 3D assets to ensure they uphold creative integrity and technical accuracy.
  • Ensure on-time and high-quality asset delivery, coordinating between teams to optimize workflow efficiency.

Data Management & Process Improvement

  • Present data templates, production materials, and requirements to clients, ensuring clarity and alignment.
  • Maintain accurate client and production data in ShowLabs’ systems, ensuring seamless tracking of project progress and deliverables.
  • Assist in developing, streamlining, and documenting internal processes to improve workflow efficiency and scalability.
  • Create and maintain a client-centric feedback loop, providing insights to enhance ShowLabs’ service offerings, content quality, and client experience.

Industry Research & Best Practices

  • Conduct ongoing research to stay ahead of industry trends, best practices, and emerging opportunities in eCommerce content.
  • Proactively suggested innovative content strategies and solutions to enhance client success and product visibility.

Skills & Experience

  • 4+ years of experience in client-facing account management, project management, or content production management within a brand, creative agency, or studio production environment.
  • Strong knowledge of eCommerce content production, asset management systems, and digital content workflows.
  • Excellent organizational skills with the ability to simultaneously manage multiple projects, deadlines, and client expectations.
  • Exceptional communication & presentation skills—ability to translate creative strategies into actionable client discussions.
  • Experience working with Google Suite and familiarity with project management tools (e.g., Asana, Airtable, Monday, Trello) and CRM tools (Hubspot and or equivalent solutions)
  • Data Management & Analysis: Proficient in Google Sheets and Microsoft Excel, with expertise in data organization, formulas, pivot tables, conditional formatting, and automation to streamline workflows and enhance decision-making
  • Familiarity with outdoor apparel, fashion, and consumer product industries.
  • Proactive problem-solver who thrives in a fast-paced, startup-like environment.
  • Team player mindset—able to work independently while collaborating effectively across teams.
  • Willingness to work on-site in the studio, collaborating closely with production teams and clients.

Compensation

  • Competitive salary, commensurate with experience
  • Annual bonus
  • Flexible Paid Time Off and paid company holidays

Those interested and meet the above conditions, please send your resume and contact details to Careers@ShowLabs.com and include subject line “Client Success Application”.

Ecommerce Stylist (freelance)

Denver, CO

The Role

ShowLabs is looking for seasoned ecommerce stylists. The ideal candidate has experience working with leading outdoor and fashion brands and has a keen sense for how their products are marketed and sold to retail buyers and consumers. They will be creative and inventive in generating and executing new ideas to help evolve the way our client’s showcase their products in digital and virtual environments. 

Our clients’ sample line can be anywhere from 200 – 2000 SKU’s for one production and includes a range from clothing, backpacks, footwear, gloves, and outdoor gear. Experience with rigging, propping, and filling out the product with the proper styling tools is necessary. Problem solving skills are very important, as we handle a diverse range of products that require a dynamic solutions-based mindset. 

The Stylist will work closely with the Creative Team to ensure the product is moving through the production line at the proper pace while meeting the Client-Approved Creative Kit requirements.

The production pace in the studio is quick, efficient, and smooth; to meet client deadlines and demand there will be multiple productions running at the same time. This person will have skills in leadership and be able to train the assistant stylist assisting them in the techniques on the production they are working on to better accomplish the desired end-look of the product being shot in the most time-efficient manner. 

We are looking for stylists to join our team on productions who add to our fun, innovative, and collaborative culture.

Role Objectives

  • Collaborates with Creative Leads, Producer, and Styling Teams to ensure efficiency in daily shot counts previously communicated by team
  • Communicates processes, standards, and oversees the assistant working beneath them
  • Maintains brand guidelines with familiarity of brand and styling techniques based on the client-specific Creative Kit provided 
  • Ability to style different product types ranging from apparel, footwear, accessories, hardware, and hard goods. 
  • Ability to style of different production types (pin board, flat lay, on-model, tabletop, and mannequin
  • Capable of prioritizing and organizing workload to follow production schedule

Qualifications

  • 3+ years working as professional stylist
  • Expertise and knowledge in product styling for apparel, footwear, accessories and         equipment brands 
  • Self-motivated and able to multitask under tight deadlines
  • A positive and enthusiastic personality
  • Outstanding follow-up, detail-oriented, strong organizational and communication skills
  • Sophisticated creative and technical knowledge and problem-solving skills
  • Ability to manage and work with spreadsheets when necessary
  • Thrive in high-volume collaborative environment, fast paced and feedback driven

Compensation

  • Studio standardized hourly compensation rates

Candidates will be required to supply portfolio examples upon application. Those interested and meet the above conditions, please send your CV together with personal details to Careers@ShowLabs.com

Image Retoucher (freelance)

Denver, CO

The Role

As Image Retoucher, you will work directly with the Post Production Manager to create and manage KPI-driven post production processes for large volumes of ecommerce product photography. This will include taking both a hands-on approach and performing photo retouching in our studio, as well as building highly detailed editing templates and specs for freelancers and outsourced post-production partners.

There will be a high level of responsibility to perform quality control, production specific onboarding for ICs as well as overseeing ICs during production (i.e. answering questions, assigning ICs to specific jobs, etc.). Maintaining a high level of color accuracy and discernment while keeping calibration profiles on the post machines up to date is essential. It is important that this person can effectively communicate and collaborate with internal and external departments to provide direction, support and maintain hard delivery deadlines.

Role Objectives

  • Follow style guides, internal and external client notes and information to ensure productions have been retouched to spec
  • Conduct photo retouching including wrinkle removal, color changes, mannequin and wire removals, composites, framing, and clipping paths.
  • Maintain strict quality control standards
  • Effectively navigate our CMS to locate production related information

Qualifications

  • 4+ years of experience in Post Production field
  • Advanced experience as a creative user of Adobe Photoshop
  • Experience with relevant ecommerce photo and best practices
  • Has detail-oriented eye for aesthetics, as well as assure quality to exact detail and delivery spec that follow all style guides
  • Team player who can work independently, yet collaborate and take feedback from other team members
  • Eagerness to learn and thrive in a fast paced studio environment
  • (Nice to Have) Experience in Adobe Illustrator

Compensation

  • Studio standardized hourly compensation rates

Those interested and meet the above conditions, please send your CV together with personal details to Careers@ShowLabs.com.

Anti-Harassment and Discrimination Policy

ShowLabs, Inc. strictly prohibits and does not tolerate unlawful harassment against employees or any other covered persons, including interns, because of race, religion, creed, national origin, ancestry, sex (including pregnancy), gender (including sexual orientation, gender identity and status as a transgender or transsexual individual), age, physical or mental disability, citizenship, genetic information, past, current or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law.

ShowLabs, Inc. is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. ShowLabs, Inc. strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All ShowLabs, Inc. employees, other workers, and representatives are prohibited from engaging in unlawful discrimination.

This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.